How We Helped a UK-based Body Care Product Retailer with Multi-store Management ERP Retail Software

How We Helped a UK-based Body Care Product Retailer with Multi-store Management ERP Retail Software

Web Masters LLC was hired by a UK-based Retailer to provide a business management/ ERP retail solution tailored to its specific business needs. Based on the requirements, Web Masters LLC advised and implemented a unified Microsoft Dynamics Business Central + LS Central setup for the client. So let’s get Lessons from real-world ERP implementation case studies.





Service Vertical

Wholesale Distribution

About the Client

The client is a UK-based body care product manufacturer and retailer who has been selling through 25 retail stores across GCC countries and looking out for erp retail software.


Consumer wished to deploy a custom ERP retail software that could help him with international standard financial, inventory, warehousing, manufacturing, and retail modules.

Above all, buyer was particular about some crucial features like:

Moreover, the buyer wanted the ERP retail software to offer multi-store management for his 25 stores, which meant high scalability.
After that, client wanted to add custom business-specific features to the retail ERP solutions
Secure Integration
Secure Integration
Consumer wanted the new ERP retail software to offer compatibility with eCommerce, digital payments, loyalty programs, finance data management, etc.
Cloud-based & Intuitive
Cloud-based & Intuitive
The retail ERP solutions required were cloud-based and easy to use.

The ERP Retail Solution: Multi-store Retail and Distribution Management through one integrated system – LS Central and MS Dynamics 365 Business Central

Our Business Central experts scrutinized the several requirements of the client and highlighted the limitations in his existing setup.

Based on the requirements, Web Masters LLC advised and implemented a unified Microsoft Dynamics Business Central + LS Central setup for the client. This enabled the client to unify his inventory, finance, and retail management prudently.

The Key Modules of Our Microsoft Dynamics Business Central + LS Central Setup Included:

Finance Management

unified accounting (budget, purchases, sales, etc.) and accurate demand forecasting.

Inventory Management

easier inventory categorization, tracking, and planning purchase orders.

Loyalty Management

executing loyalty points and membership programs, and growing repeat sales.

Promotions & Upselling Feature

allowing the client to make promotions, upsell offers, and combo offers using in-built templates.

Reporting & Analysis

comprehensive reports like store-wise reports, sales analysis, stock analysis, payments & profit analysis reports, etc.

Multi-Store Retail

centrally managing promotions, inventory, sales, and use access for multiple stores.

Web Masters Case Study for Microsoft Business Central and LS Central

The Results

Well managed Retail operations

  • Well structure and role based secure Retail POS operations brings tighter control and ease of check out process at Retail store.
  • Daily sales budget and incentive management possible through real time consolidate sales data at Head office.
  • POS modules like loyalty, staff discounts, promotions, gift vouchers, pricing, configurable POS making retail operations wonderful.

Retail Back office

  • Simplified retail back office operations brings efficient usage of team efforts.
  • Easy and simple processes for item creation, pricing, purchase order, receiving, transfer, physical stock count

Back office financial

  • End to end integrated erp retail system brings controlled financials and lesser data entries.
  • Simplified month end closing procedure.
  • Budget and cash flaw forecast modules brings edge to analyze companies’ financials

Administration Cost Savings

  • The company has experienced some significant cost savings in terms of postage costs, printing, and paper costs. These items combined contributed to huge cost savings.
  • Now that all their paperwork is generated electronically, there is no longer a need for physical paper invoices, statements, or purchase orders.
  • Today everything is driven through Microsoft Business Central (ERP retail software) to their customers and suppliers.
Web Masters Microsoft Business Central and LS Central

IT Head from the Organization Says about our ERP retail solutions:

“We selected LS Central and Dynamics 365 Business central and the product has been incredible – it suited our business then and it continues to suit us today. Web Masters LLC advised us to go with a Microsoft product to fulfill our ERP requirements right from the start. We really haven’t had to deal with a potentially costly and disruptive new system at all during this time.

The key thing was that our partner understood our business, how we operated, and that meant understanding Retail POS, customer engagement, inventory, assembly, structure of financial chart of accounts to manage and reflect numbers as required by local authorities and head office, MIS and Retail governance.

Since implementing Business Central our business equipped with software system which can provide accurate analysis and information very quickly.”

Wish to enquire more about our Microsoft Dynamics 365 ERP customization, services, support or cost?


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