How We Helped a UK-based Body Care Product Retailer with Multi-store Management ERP Retail Software
Web Masters LLC was hired by a UK-based Retailer to provide a business management/ ERP retail solution tailored to its specific business needs. Based on the requirements, Web Masters LLC advised and implemented a unified Microsoft Dynamics Business Central + LS Central setup for the client. So let’s get Lessons from real-world ERP implementation case studies.
Industry
Retail
Location
UK
Service Vertical
Wholesale Distribution
About the Client
The client is a UK-based body care product manufacturer and retailer who has been selling through 25 retail stores across GCC countries and looking out for erp retail software.
Objective
Consumer wished to deploy a custom ERP retail software that could help him with international standard financial, inventory, warehousing, manufacturing, and retail modules.
Above all, buyer was particular about some crucial features like:
The ERP Retail Solution: Multi-store Retail and Distribution Management through one integrated system – LS Central and MS Dynamics 365 Business Central
Our Business Central experts scrutinized the several requirements of the client and highlighted the limitations in his existing setup.
Based on the requirements, Web Masters LLC advised and implemented a unified Microsoft Dynamics Business Central + LS Central setup for the client. This enabled the client to unify his inventory, finance, and retail management prudently.
The Key Modules of Our Microsoft Dynamics Business Central + LS Central Setup Included:
Finance Management
unified accounting (budget, purchases, sales, etc.) and accurate demand forecasting.
Inventory Management
easier inventory categorization, tracking, and planning purchase orders.
Loyalty Management
executing loyalty points and membership programs, and growing repeat sales.
Promotions & Upselling Feature
allowing the client to make promotions, upsell offers, and combo offers using in-built templates.
Reporting & Analysis
comprehensive reports like store-wise reports, sales analysis, stock analysis, payments & profit analysis reports, etc.
Multi-Store Retail
centrally managing promotions, inventory, sales, and use access for multiple stores.
The Results
Well managed Retail operations
- Well structure and role based secure Retail POS operations brings tighter control and ease of check out process at Retail store.
- Daily sales budget and incentive management possible through real time consolidate sales data at Head office.
- POS modules like loyalty, staff discounts, promotions, gift vouchers, pricing, configurable POS making retail operations wonderful.
Retail Back office
- Simplified retail back office operations brings efficient usage of team efforts.
- Easy and simple processes for item creation, pricing, purchase order, receiving, transfer, physical stock count
Back office financial
- End to end integrated erp retail system brings controlled financials and lesser data entries.
- Simplified month end closing procedure.
- Budget and cash flaw forecast modules brings edge to analyze companies’ financials
Administration Cost Savings
- The company has experienced some significant cost savings in terms of postage costs, printing, and paper costs. These items combined contributed to huge cost savings.
- Now that all their paperwork is generated electronically, there is no longer a need for physical paper invoices, statements, or purchase orders.
- Today everything is driven through Microsoft Business Central (ERP retail software) to their customers and suppliers.
IT Head from the Organization Says about our ERP retail solutions:
“We selected LS Central and Dynamics 365 Business central and the product has been incredible – it suited our business then and it continues to suit us today. Web Masters LLC advised us to go with a Microsoft product to fulfill our ERP requirements right from the start. We really haven’t had to deal with a potentially costly and disruptive new system at all during this time.
The key thing was that our partner understood our business, how we operated, and that meant understanding Retail POS, customer engagement, inventory, assembly, structure of financial chart of accounts to manage and reflect numbers as required by local authorities and head office, MIS and Retail governance.
Since implementing Business Central our business equipped with software system which can provide accurate analysis and information very quickly.”
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