Privacy Policy & Payment Terms

At Web Masters LLC, accessible from https://www.wmdyn365.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Web Masters LLC and how we use it. 

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. 

Mailing Address: Web Masters Technologies Pte. Ltd., 140 Paya Lebar Road, #08-06 AZ @ Paya Lebar, Singapore – 409015. We can also be reached via info@wmdyn365.com. 

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. 

1. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. 

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. 

When you tries to contact us, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. 

We also collect the visitor’s IP address, cookie information, source & device information, browser type, and user metrics (bounce rate, clicks, page views, heatmaps, etc.). 

We use the information we collect in various ways, including to: 

  • Provide, operate, and maintain our website 
  • Improve, personalize, and expand our website 
  • Understand and analyze how you use our website 
  • Develop new products, services, features, and functionality 
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes 
  • Send you emails 
  • Find and prevent fraud 

2. Cookies and Web Beacons

Like any other website, Web Masters LLC uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. 

3. Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. 

Web Masters LLC does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records. 

4. Free Trial

We understand that you may prefer not to give your Personal Information when testing our product, so we offer you the option of a Free Trial. The material you generate with the Free Trial will be available just to you. However, we erase user content submitted on Free Trial Accounts on a regular basis. Since a result, we particularly request that you do not keep any personal or sensitive information, files, or documents while using the Free Trial, as you may lose them if you do not purchase our services. 

5. External Links

External links to other websites can be found on our website (https://www.wmdyn365.com/). Furthermore, when you click on any of these links and navigate to an external website, you agree to the privacy policies of that linked website. 

6. Payment Terms and Data Usage

Web Masters LLC is a Microsoft Certified Gold Partner, and we offer the customized Microsoft Dynamics Business Central ERP solution. Our team of experts consults with you before starting the project. The client must pay the agreed amount in advance once the project scope is decided with the client. Moreover, the client must pay an extra fee with applicable taxes in case of further requirements from them. For example, the additional requirement for modules of Business central or customized modules requirement from the client’s end. 

Web Masters LLC reserves the right to cancel any purchase request that a client initiates. In such case, Web Masters LLC will provide you a formal communication via email, mail to your billing address, or phone call. 

7. Refunds and Payment Terms

We bill you in advance for your chosen plan and engagement model, according to our Payment Terms. Furthermore, these payments are non-refundable (as clearly specified in the Payment Terms). 

Furthermore, you are not eligible for a refund or credit after our service is implemented. 

8. Cancellation Policy

We accept all requests for software development, implementation, upgrade, support, or customization services only after a comprehensive project analysis. 

If client requests for project cancellation after giving our team the go-ahead and clearing the advanced-billed payment request. 

In this case, the payment made by the client is non-refundable. Even if the client cancels or postpones the project, the payment already made by the client is non-refundable.  

Further, in the case of incremental payment models, the client should have to pay for all the work completed beyond the work he has already paid for. 

9. Payment Data Collection and Usage Policy

  When a client makes the payment to Web Masters LLC, we have the right to collect the important data provided by the client. It will include the client’s full name, billing address, debit card information or credit card information or PayPal information or banking information (provided by the client.) 

  Further, we would like to assure our clients that, the confidential information provided by the client remains completely secure with us. 

10. Personal Information Access, Updating, and Removal

We allow users to access their Personal Information. Users can visit their user account or contact Web Masters LLC to rectify, amend, or erase any such Personal Information. It may take up to 48 hours for such modifications to take effect. All inquiries are responded to within 30 days. 

11. Privacy & Security

  While handling your data, we adhere to strong security measures. We also protect your data with strong encryption standards and secure authentication access. 

As a result, only authorised workers in our organisation have monitored access to this information. Moreover, each one of them obliges to the documented commitments. 

Furthermore, in case of any data breach or policy violation our employees may face termination or legal actions against them.  

12. Illegal Activity Investigation

We may need to give our employees and service providers access to your Personal Information and the contents of your user account in order to investigate any suspected criminal activity or potential violation of the terms and conditions for using our Services. 

13. Web Masters LLC Copyrights

 All of the content and digital material hosted on this site is owned by Web Masters LLC. Copyright © 2022. All Rights Reserved 

Without our verified consent, no external entity is permitted to reproduce, change, or distribute any digital material on or from this site. Web Masters LLC reserves a right to interdict spam activities such as spam emails or spam comments on our website. 

Furthermore, no one can outside Web Masters LLC use  its content or other digital material for any purpose. Specially to disrupt, violate security, or defame our organization or people. We firmly forbid any individual or corporation from contacting our site in order to criticise our site, reputation, customers, services, or the products of our clients. 

14. Reporting Any Possible Violations

Suppose you have witnessed any content or digital material on our site, breaches the copyrights or any other legal rights of third parties, we request you to kindly report the violation to us. Bring violations to our knowledge with complete details via email, i.e. info@wmdyn365.com 

We assure you that we will thoroughly review the details for possible deletion. 

15. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: 

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. 

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. 

The right to erasure – You have the right to request that we erase your personal data, under certain conditions. 

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. 

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. 

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. 

If you would like to exercise any of these rights, please contact us. 

16. Log Files

Web Masters LLC follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information. 

17. Third Party Privacy Policies

Web Masters LLC’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. 

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. 

Web Masters LLC has the right to independently change, update, or renew the rules, laws, that are specified above without previous notice. These changes or updates take effect soon after they are posted. 

Hence, we request our site users and clients visit this policy page on a regular basis to stay up to date on the latest information and updates.