Find out Dynamics 365 Business Central Features. See how it can help businesses streamline their operations. Get more info today!

Are you looking for a comprehensive business management solution? If so, Microsoft Dynamics 365 Business Central may be the perfect option for you. Business Central Features that can help businesses of all sizes manage their finances, operations, customers, and many more. As a result, business central is a very powerful tool that helps businesses streamline their operations. In this blog post, we’ll take a look at some of the top Dynamics 365 Business Central features that can benefit businesses of all sizes. After that, we will also provide real-world examples to help you understand how these features can benefit your business.  

So, without further ado, here are:

Top Dynamics 365 Business Central Features for Small and Mid-size Businesses:

Top Dynamics 365 Business Central Features for Small and Mid-size Businesses Infographics

1. Financial Management:

Business Central offers a complete financial management solution that can help businesses streamline their accounting and financial reporting. It also provides users with real-time visibility into their financial performance.  

  • Robust chart of accounts. 
  • Multiple currency support. 
  • Integrated tax management. 

2. Customer Relationship Management:

One of the Dynamics 365 Business Central Features is the customer relationship management (CRM) module that helps businesses manage their sales, marketing, and customer service activities in one place. It also integrates with Microsoft Outlook, making it easy for users to track emails, appointments, and tasks related to their customers. 

This module includes features such as : 

  • lead and opportunity tracking  
  • contact management 
  • powerful analytical tools.  

3. Supply Chain Management:

Business Central’s supply chain management (SCM) module helps businesses streamline their purchasing, inventory, and manufacturing processes.  Moreover, it also provides users with real-time visibility into their supply chain performance.   

This module includes features such as  

  • vendor management 
  • purchase order tracking 
  • product life cycle management. 
Supply Chain Management Web Masters

Also Read: 8 Reasons to Choose Microsoft Dynamics 365 Business Central ERP

4. Human Resources Management:

Business Central’s human resources (HR) module helps businesses manage employee data, payroll, and benefits in one place. ,it also integrates with Microsoft Office 365, making it easy for users to manage emails, calendar appointments, and tasks related to their employees.  

This module includes  

  • Employee self-service,  
  • Time and attendance tracking 
  • Performance reviews. 

Wish to Start a 30-day Free Trial for Business Central Today? 


A. Business Central + Power BI

Power BI is Microsoft’s data analytics tool. Moreover, This extension is powered by Microsoft Azure, the same cloud computing software that Business Central uses, enabling intelligent analytics.   

This is one of the best Dynamics 365 Business Central features that is combined with Business Central, Power BI to put and get accurate, relevant, and timely data analyses at your team’s fingertips. Power BI content appears directly in Business Central when the solutions are linked, so you never have to leave the app to get meaningful analytics. Even better, Power BI pulls data from all your Microsoft applications ( not just Business Central). So you can quickly get a complete picture of your business in real-time.   

But Power BI isn’t just for considerable picture planning. Power BI supplies snapshots related to that specific item when you click on report items, like products or transactions. For example, clicking on an inventory item might show you the product’s current inventory level and sales forecast. Having all this information at your fingertips will save time and help you interpret your data more meaningfully.    

Users can customize dashboards and set parameters to see the data that’s most important to them and their roles. Power BI also uses intelligence to serve up smart analytics about patterns, drastic changes, or other interesting data you may want to be aware of. You can export Power BI content to Word, Excel, or PowerPoint at any time to build presentations and reports.  

B. Business Central + Outlook

Integrating Business Central and Outlook allows you to complete Business Central activities without leaving your email inbox. If a customer emails an inquiry, you can create and send a quote back to them directly from Outlook. If the customer approves the quote, you can stay in Outlook to create, send, and post an invoice. There’s no need to jump back and forth between applications, import or export documents, or manually enter data.    

6.Role Centers

Think of a role center as your home screen. It’s the first thing you see when logging into Business Central. Certainly, It includes key performance indicators (KPIs), navigation menus, and quick-action buttons.    

But different users have different needs, and that’s why Microsoft created home screens customized for separate roles.    

7.Favorite Accounts

Take personalization even further by tagging accounts as “favorites.” You can access a customized list of these favorite accounts from any screen in Business Central. You pick the accounts you want quick access to based on what you’re working on or what you need to see most often. Additionally, Business Central has a keyword search box that allows you to search for screens, so you do not have to navigate to them with several clicks.  

8.Built-in AI

Business Central has built-in intelligence to monitor your business and save you time and effort. However, if you want to delve deeper into analytics, you can pair Business Central with another Microsoft AI program.    

When connected to Power BI, Business Central can notify you of actions that should be added to your current tasks. For instance, if you’re creating a PO to reorder a product from a vendor, Business Central will inform you about other low-inventory items from the same vendor. So, you can add them to the PO.  

  • Gives you additional information 
  • Customized AI according to your needs   
  • Get detailed analysis with robust dashboards 

How to Implement Business Central for Your Business?

Let’s say you’ve decided to get Microsoft Business Central ERP for your company. Now the question is: where do you get Business Central ERP? Microsoft has Certified Microsoft Dynamics Implementation Partners in this scenario.  

When looking for a Business Central installation partner, select one who is certified, must have experience with the software, and is familiar with your industry and business procedures. In addition, the partner should be able to provide training, support, and consulting services. Web Masters LLC can be the best choice for you in this case.  

Web Masters offers Custom Microsoft Dynamics 365 Business Central ERP for:  

  • Manufacturing Industry  
  • Retail & Hospitality  
  • Wholesale Distribution  
  • Oil & Natural Gas  
  • Services Industry  
  • Consulting & Contracting Services  

Moreover, Web Masters offers a full suite of Microsoft Business Central ERP services. These include:   

  • Consulting: We assess your existing ERP or legacy systems and consult you for the best ERP software features and modules for your business.   
  • Implementation: Based on your business-specific requirements and challenges, we custom-build and implement the Microsoft Dynamics 365 ERP software for you.  
  • Upgrade: We have been helping thousands of businesses with Dynamics NAV upgrade to Dynamics 365 Business Central.   
  • Support: We have a dedicated Dynamics 365 support team and help businesses switch their Dynamics 365 or NAV support partner seamlessly.  

Wrapping it up

Overall, Business Central is a powerful tool that can help businesses streamline their operations. If you’re looking for a way to improve your business efficiency, consider giving Business Central a try.   

These are some of the top Dynamics 365 Business Central features. Contact us today to learn more about this software or try it out for yourself! We would be happy to answer any questions and help you get started with Business Central.  

Wish to Talk with a Business Central Consultant Today?